Returns & Exchanges
At Eden Garden Jewelry™, we want you to be completely enchanted by your purchase. If your handcrafted piece isn't exactly what you envisioned, we offer a 30-day return or exchange window for all eligible items in their original, unworn condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the jewelry in its original Eden Garden gift box and secure it inside a padded shipping mailer to ensure it remains protected during transit.
Ship with Care
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Quality Review & Refund
Once our artisans inspect the returned piece to verify its condition, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing